Porsche 911 ‘Most Dependable Model’ in 2019 — JD Power

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The Porsche 911 is the highest-ranked model in JD Power USA’s Vehicle Dependability Study 2019. This is the first year that a Most Dependable Model has been awarded.

The JD Power USA Vehicle Dependability, now in its 30th year, measures the number of problems experienced per 100 vehicles (PP100) during the past 12 months by original owners of three-year-old model-year vehicles. The 2019 study measures problems in model year 2016 vehicles and covers 177 specific problems grouped into eight major vehicle categories, namely exterior, features/controls/displays, seats, interior, driving experience, audio/communication/entertainment/navigation, HVAC (heating, ventilation, and air conditioning), and engine/transmission.

“This vehicle has for years been one of the more dependable vehicles in our study, some years it has been the most dependable,” said Dave Sargent, vice president of global automotive at JD Power.

JD Power is the global leader in consumer insights and market research for 51 years. This US research company has been conducting surveys and studies on customer satisfaction and product quality across multiple industries, including automotive industry. 

Unmistakably committed to the Porsche design DNA, with a much more muscular look and an interior featuring a 10.9-inch touchscreen monitor, the new Porsche 911 is timeless – and also modern. Intelligent control and chassis elements as well as innovative assistance systems combine the masterfully uncompromising dynamism that the classic rear-engine sportscar is famed for, with the demands of the digital world.


The exterior design of the new 911 is familiar and yet unmistakably new. The eighth-generation 911 is wider, more assertive, and more advanced. Wider wings arch over the large 20-inch wheels at the front and 21-inch wheels at the rear.

The interior is distinctive, with the clear, straight lines and recessed instruments defining the dashboard. Now 10.9 inches in size, the centre screen of the Porsche Communication Management (PCM) can be operated quickly and without causing distraction. Below it, a docked-on control panel of five buttons with the look of a classic toggle switch creates the transition to the centre console with touchpad. The seats have also been fundamentally modified.

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