A big part of car ownership is maintenance, which is best done with authorized centers to ensure a high level of customer and vehicle service. Knowing this, Nissan Philippines’ Aftersales Service Centers around the country are committed to provide top-tier repair and maintenance services through their highly-trained technicians, advanced tools, and accessible outlets. Here are four great reasons to take your Nissan vehicles to an Authorized Dealership when it’s time for repairs or maintenance:
1: Quality & Expertise: All service centers employ Nissan-certified staff that have extensive knowledge of the manufacturer’s vehicle parts and operations. They make use of advanced diagnostics, utilizing the latest technologies to carefully and effectively identify vehicle issues, getting to the root of the problem faster and more accurately.
Aftersales Service Centers also make use of genuine parts that are produced up to Nissan’s quality standards to give customers the peace of mind whenever they bring their vehicles for repairs to any Nissan dealerships.
Safety is also guaranteed since all reception areas, lounges, and workshops inside Nissan’s Service Centers are regularly sanitized to ensure customer, employee and technician safety. Physical distancing and health measures are also properly observed by all visitors, while customer vehicles are heavily disinfected before being turned over to their respective owners.
2: Advanced Technology: Each technician and service advisor are equipped with a Nissan Service Tablet to access all information about their customer’s vehicle and provide real time updates, images, and recommendations to the customer via SMS or email, allowing for a more seamless and straightforward aftersales process.
3: Fast & Easy: Bringing in a vehicle for repair can be a time-consuming process. With Nissan Express Service, these procedures are streamlined with technicians always on standby to complete a fundamental, 52-point check-up alongside an oil change and light repairs – all within an hour.1 It makes periodic maintenance appointments quick and hassle-free.
Nissan Express Service has also standardized the prices for the most common vehicle repairs so customers know what to expect when their total bill arrives.
4: Accessible: Nissan Service on Wheels, an on-demand mobile service is also available in selected dealers for those who need on-the-go outlet wherever they are. It provides on-site services, fleet & PUV servicing, service caravans and roadside assistance. It also comes with Nissan-certified technicians with proper health and safety gears to conduct basic 20-point inspections, engine oil top-ups, tire installations or inflations, fuse changes, change oil and lubrication, battery testing and replacements, or engine start assists.
Meanwhile, customers who need immediate assistance can contact a 24-hour Emergency Assistance service via the Nissan Customer Assistance Center (NCAC). The NCAC operates on a 24/7 schedule, with a service agent that always available to answer calls for emergency support, traffic information, towing, and repairs. In case of a vehicle breakdown, the customer’s vehicle will be brought to the nearest authorized Nissan dealership.
Nissan Philippines’ wide range of aftersales services and channels are a testament to their commitment to keeping customers at the heart of their business, and innovating processes to better serve their needs. Customers may visit their nearest dealership, dial the Nissan Customer Assistance Center Hotline at (+632) 8403-6593 or 0927-600-9557, or download the Nissan Assist App on the Google Play Store for Android users, and the App Store for iOS users, to inquire about Nissan’s services. For more information, visit https://www.nissan.ph/service/overview.
