Since their victory as National Champions of Partner for Life 2019, Castrol’s annual training and recognition program for motorbike mechanics, the mechanic team at MC Motorparts have experienced a massive boost in their skills and profitability, helping them service bikes of delivery riders and customers during the Covid-19 pandemic.
“Joining the program has been a true blessing for me and the mechanics at MC Motorparts,” said Arnel Evero, owner of the Lipa (Batangas) City-based MC Motorparts.
“We were not only recognized in Luzon, but in the whole Philippines as well, greatly improving the business in ways we’ve never seen before.”
Castrol Super Mechanics Rall Magnaye, Alvin Camitan, and Allan Lucero, and shop owner Mr.Evero emerged as the champions of the Partner for Life 2019 National Final event held last December, edging out eight of the country’s best motorcycle mechanics teams.
Following their success, a wave of transformation continues to benefit team MC Motorparts personally.
“The program provided us with more practical knowledge on how to work on bikes at a professional level, recommend the right products, and minimize wear of motorcycles from daily use,” said Allan Lucero.
“The competition raised my confidence in my ability, as our customers are now happier with our work, therefore trusting us more,” said Rall Magnaye, Castrol Super Mechanic 2019.
Partner for Life courses that stood out most to them included Electronic Fuel Injection (EFI), Fault Codes, and Troubleshooting, enabling them to “be more effective in diagnosing what’s wrong with the motorbikes brought to us,” said Allan Lucero.
Mr. Evero is very proud of his team of mechanics and the brotherly bond they have built working and training together during the program.
“The mechanics have grown to a great degree since joining the program. I have witnessed them accumulate more knowledge and abilities to solve motorcycle problems,” said Mr. Evero.
“I am very proud of their achievements and the quality of their work. They are an inspiration to all of us at the shop.”
The development of their skills has resulted in better business for MC Motorparts. Mr. Evero said that more and more customers are flocking to his store which proudly displays a Castrol Super Mechanics 2019 banner and the Castrol branded motorcycle prizes that they took home.
“We are getting an overwhelming number of customers looking to have their bikes fixed, which is a good problem for us to have. This makes us more confident in our abilities and the output of our work, which is a great help to our operations. In fact, since joining Partner for Life, we’ve seen the number of customers more than triple,” he added.
On the other hand, the increasing reliance on door-to-door deliveries brought by the ongoing Covid-19 pandemic has caused majority of MC Motorparts’ customers to consist of rider delivery members. Most of them are requesting for Fuel Injection Maintenance and Oil change services according to Mr. Evero.
“Partner for Life’s modules on EFI and Troubleshooting are most helpful to us at this moment as we are experiencing a greater demand for these services. It has not only made us confident in our ability, but more aware of our customer’s needs, especially when using their bikes for countless deliveries,” said Mr. Evero.
“Most of all, it makes us proud to be able to do our part for our brave rider community during these challenging times,” he adds.
The 2019 Castrol Academy–Partner for Life National Final Event concludes Castrol’s annual search for the most talented Filipino motorcycle mechanics. Since it began in 2014, the program has engaged motorcycle mechanics nationwide to improve their skills, knowledge, and expertise in two-wheeler mechanics and new technologies.
To learn more about Castrol and its Partner for Life program, visit www.facebook.com/castrolridersphilippines.